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5 years of experience

Skills

Customer Service Client Relationship Management Financial Product Sales Communication Administrative Support Data Entry Microsoft Office Excel Team Coordination Time Management Problem Solving Multitasking Front‑desk Operations Supervision Record Keeping

Experience

Financial Sales Advisor

Prudential Zenith Life Insurance

2025-01 -

Engaged with clients to assess financial needs and recommended suitable insurance, savings, and investment products. Presented and explained policy options in a clear, customer‑friendly manner, supporting risk protection and financial planning. Built professional relationships through proactive product guidance and service‑focused communication, contributing to increased product uptake.

Supervisor

Demonak Hotel

2021-01 - 2023-12

Supervised front‑desk agents, housekeeping staff and ancillary personnel, ensuring smooth daily operations. Monitored guest satisfaction metrics and coordinated with maintenance and external vendors to resolve operational issues. Planned and implemented service improvement initiatives, leading a team of 12 staff members.

Receptionist

Demonak Hotel

2020-01 - 2021-12

Handled telephone enquiries, appointment scheduling and visitor assistance, maintaining a professional front office presence. Managed incoming and outgoing correspondence and performed clerical tasks using Microsoft Office. Responded to general enquiries, contributing to organized office operations and improved guest experience.

Government Teacher (NYSC)

Rainbow College

2019-01 - 2020-12

Planned and delivered lessons for secondary students, assessing progress and providing feedback. Managed classroom inventory reporting and checkout operations. Fostered a positive learning environment and supported student development through mentorship.

Administrative Assistant (NYSC)

National Institute for Hospitality and Tourism

2019-01 - 2019-12

Organized digital records and scheduled meetings to improve office efficiency. Assisted with report preparation, data‑entry tasks and basic bookkeeping. Coordinated procurement activities for the library, ensuring timely acquisition of resources.

Languages

English

fluent

Yoruba

fluent

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Last updated: 2 days ago