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4 years of experience

Skills

Customer Support CRM Management AI Prompt Engineering GoHighLevel n8n Make.com Airtable Zapier Monday.com Copy Writing Workflow Automation Data Synchronization Process Optimization Customer Satisfaction Content Creation

Experience

Freelancer

2025-01 -

Providing AI and CRM automation consulting services to various clients, designing lead capture forms, building multi‑step workflows, and integrating AI tools for content creation and process optimization. Utilises GoHighLevel, n8n, Make.com, Airtable, Zapier and AI platforms (ChatGPT, Claude, Gamma, Kimi) to deliver tailored automation solutions. Manages client communication, project timelines and ensures deliverables meet quality standards.

Copy Writing Specialist

Joblagos

2024-05 -

Processed over 1,000 customer records daily with 99% accuracy, maintaining comprehensive audit‑compliant data logs. Implemented new data entry techniques that reduced processing time by 15%, boosting team efficiency. Proactively identified process improvements, streamlining workflows and ensuring exceptional data integrity. Achieved top customer satisfaction ratings for data accuracy and responsiveness.

Languages

English

fluent

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Last updated: 5 days ago