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Skills
Experience
Customer Service and Data Entry
Metroline Travel Ltd.
2013-01 -
Responsible for recording faults on buses and driving bus routes, ensuring timely reporting and resolution of technical issues. Utilised Cisco Packet Tracer and Wireshark for basic network diagnostics related to vehicle communication systems. Managed data entry tasks using Microsoft Office Suite and Sage Accounts, improving data accuracy and operational efficiency. Collaborated with maintenance teams to prioritize fault repairs, contributing to a measurable reduction in service disruptions.
Stock Management and Baking Assistant
J. Sainsbury’s plc.
2011-01 - 2013-12
Handled baking goods production and stock management, operating code‑checking devices to maintain inventory accuracy. Ensured food hygiene standards and performed routine maintenance on bakery equipment. Coordinated with supply chain teams to optimize stock levels, reducing waste and improving turnover. Trained new staff on hygiene protocols and equipment handling, fostering a safe and efficient work environment.
Education
Diploma for Computing & I.T. (Open University)
Languages
English
fluent
Last updated: 19 hours ago